Question: Can I get a refund on custom jewelry?

Can you return custom jewelry?

You can return your item at any Kay Jewelers store for up to 30 days of purchase or exchange it within 60 days. … Again, exchanges can only be done at a Kay Jewelers store location. You can’t return or exchange custom-designed merchandise, class rings, special-ordered watches or any personalized engraved merchandise.

Can you return a custom made ring?

Return Custom Designed or Engraved Rings

Jewelers will rarely process full refunds for custom pieces. These are often impossible to resell as-is. Some retailers, such as Kay Jewelers, state this clearly in their return policies. Policies vary on engraved rings.

Does Kay Jewelers have a return policy?

Returns and Exchanges

Simply return your purchase at any KAY (or any Sterling Family of Jewelers location) or return your online purchase by mail up to 30 days after your purchase was shipped. If you’d rather exchange your purchase for something new, great!

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Can I return my ring to Jared?

If you’re not happy with your purchase, we want to make it right. You can return or exchange your item at any Jared store for up to 30 days after purchase (shipped). * We can handle a return at Jared.com but exchanges must be done at one of our stores.

Can I sell my jewelry back to Zales?

Colored gemstone and lab-created diamond jewelry are not eligible for trade-in. We guarantee that the item you trade will be valued for trade in at Zales at 100% of its original net purchase price. Trade-ins of in-store and online purchases are accepted at most Zales locations.

Can I sell my jewelry back to Jared?

Because your trade-in eligible jewelry was purchased at Jared, our experts will be able to offer you the full value of the original purchase price (charges like tax and shipping are excluded). Store credit cannot be issued for a trade-in, so your new jewelry must be selected at the time of the upgrade.

Does Kay Jewelers buy back jewelry?

Does Kay Jewelers Buy Back Jewelry? Kay Jewelers will buy used gold or platinum jewelry, including rings, through the mail-in Kay Gold Exchange program. Kay will buy used jewelry even if it is broken, but will not buy new jewelry.

How good is Kay Jewelers?

Reviews of Kay Jewelers are overall negative. The brand has 1.7 stars on Consumer Affairs, based on over 60 recent reviews. On TrustPilot, the brand has an average of 1.6 stars from around 50 customers, giving it an overall rating of “bad.”

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How long do you have to return a ring?

Ring offers a 30-day refund policy from the date you receive your order to request a full refund. The following article answers the most frequently asked questions concerning Ring’s refund policy.

Where can I sell my diamond ring for the best price?

The best place to sell your diamond ring

Rank Name Offer
1 Diamond specialist $2,300 – $2,500
2 Local jeweler $1,500 – $2,000
3 Worthy.com $1,540
4 ‘We buy gold’ store $1,300 – $1,400

How long do Kay Jewelers refunds take?

Cash Payments

When funds are available, cash refunds will be given. When funds are unavailable, a refund check will be issued from our corporate offices and mailed within 4 days of the return date.

Can you cancel a Kay Jewelers order?

Once an order has been submitted and you receive an order confirmation, you will not have the ability to make changes to that order.

Are wedding rings refundable?

What Happens if You Try to Return an Engagement Ring? In the eyes of the jewelry store, that ring lost value as soon as you walked out the door with it. Your ring is now considered used, even if no one ever actually wore it. … Because of this, most jewelry stores will not give you a full refund when you try to return it.

How much does it cost to resize a ring at Jared?

JEWELRY SERVICE AVERAGE COST RANGE*
Ring Sizing (up or down two sizes) $54.99 – $86
Prong/Stone Tightening $50 – $54
Stone Resetting $50 – $150
Repair Damaged Setting $110+
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How long does it take to clean a ring at Jared?

Just a few of the things we can do for you: Ring resizing – we can usually complete the same day, often within an hour.

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