If for any reason you change your mind on your jewellery or watch purchase we will gladly refund the total price within 30 days of purchase of goods. items purchased from a Michael Hill store may only be returned to or refunded at a Michael Hill store located in the country of purchase.
Can you get a refund on Jewellery?
The jewellery you purchase may break or need repair. You are entitled to a repair, replacement or refund when the item you purchased does not meet one or more of the consumer guarantees.
Can you return to any Michael Hill store?
Can I return my item to a Michael Hill store? Absolutely! You will need to meet all requirements of the Michael Hill refund policy. Please ensure that you take a printed copy of your shipping or order confirmation email into store to confirm your purchase details.
Can you refund rings?
In the eyes of the jewelry store, that ring lost value as soon as you walked out the door with it. Your ring is now considered used, even if no one ever actually wore it. … Because of this, most jewelry stores will not give you a full refund when you try to return it. Some might, but that’s not the norm.
Can you return unused earrings?
DVDs, music and computer software: many retailers will not accept returns on these items if the seal or packaging has been broken. Earrings, make-up and toiletries: these items can’t be returned for hygiene reasons and this may be extended to items such as underwear and swimwear.
Can you insist on a refund?
Under consumer law, if a product or service breaks, is not fit for purpose or does not do what the seller or advertisement said it would do, you can ask for a repair, replacement or refund. … For products bought in a shop, you do not have a legal right to a refund because you change your mind.
What to do if a company refuses to refund you?
How to complain to a company if you didn’t get what you paid for
- Complain to the retailer.
- Reject the item and get a refund.
- Ask for a replacement.
- Write a complaint letter.
- Go to the ombudsman.
Is Michael Hill good quality?
Michael Hill’s premiums were higher than just about every place we went to in Australia while their quality was hands down the lowest. The service was subpar, the locations were drab (the Brisbane experience being the exception), the quality of the diamonds were horridly low and the prices were shockingly high.
Can you return a ring after its been resized?
Repaired and Resized Engagement Rings
Returning resized or repaired rings will depend on the company, but many will allow it as long as there is no other signs of wear and it is returned within the specified return period.
Does Michael Hill silver tarnish?
Sterling Silver Jewellery
Pure silver is relatively soft and malleable. Something to keep in mind when buying sterling silver is that it can tarnish over time. Wearing your silver jewellery often helps keep the shine and over time it may develop a patina.
Can I sell my ring back to Zales?
Zales’ Gold Exchange Program
The program is online only; Zales stores cannot accept gold or platinum. You can’t sell jewelry that contains diamonds or gemstones. Any gems may be returned to you or they may be discarded; this is up to Zales’ discretion. To sell your jewelry, you’ll need to register online.
What do you do with an unused engagement ring?
There’s no consensus when it comes handling wedding rings post divorce, though there are some options that come up again and again.
- Donate it. The woman in our original piece, Jordana Horn, sold her wedding band and gave the proceeds to charity. …
- Return it. …
- Repurpose it. …
- Sell it. …
- Throw it away.
Can I return a ring to Ernest Jones?
If you would like to return or exchange an item we offer free and easy returns at Ernest Jones. Return your item in its original condition within 30 days to obtain a refund.
How long can a refund legally take?
How long should a refund take? Your refund should be paid within 14 days of your return being received – and it should also include a refund of the standard delivery cost.
Can I return without receipt?
Stores often try the “no refund or return without a receipt” line. … But where an item fails, shops do not have the right to demand a receipt. A credit card slip or statement or even the say-so of a person who was present when the products were purchased, are legally enough.
Can you return earrings to Primark?
Hi Lettie, if the earrings are faulty you are of course welcome to return them for a full refund or exchange in any of our stores.